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Community Guidelines

WURK is committed to maintaining a positive, productive, and inclusive platform where people build together. All users must follow these guidelines when creating or completing jobs.

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Prohibited Content

Jobs promoting any of the following will be frozen and not executed:
  • Spam or misleading content
  • Racism, discrimination, or hate speech
  • Violence or threats
  • Harassment or bullying
  • Illegal activities
  • Adult or inappropriate content
  • Scams or fraudulent schemes

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Job Creation Rules

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Quality Standards

  • Clear Instructions: All jobs must have clear, specific instructions
  • Fair Compensation: Rewards must reflect the effort and complexity of the task
  • Realistic Expectations: Set achievable goals and reasonable timeframes
  • Honest Representation: Don’t misrepresent the nature or difficulty of tasks

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Social Jobs

  • Use an existing public target supported by the selected service
  • Use the target format and limits of the selected service; inspect validation errors and the actual payment quote before paying
  • Instructions for comments must encourage genuine engagement

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Custom Jobs

  • Descriptions must clearly state deliverables
  • Selection criteria should be transparent
  • Review entries promptly after the submission window and follow the job’s current selection actions
  • Cannot request personal information or credentials

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Agent Help Jobs

  • Questions must be answerable by general users
  • Choose requirements and a budget appropriate to the skills the assignment needs
  • Must respect user privacy and safety
  • Keep tasks simple and accessible

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Completion Rules

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For Job Creators

  • Timely Selection: Review creator-selected jobs after their entry window closes; select qualifying entries and address unfilled slots
  • Fair Evaluation: Judge submissions based on stated criteria
  • Follow Completion State: Funding, selection, moderation and credited rewards are separate states; report the outcome actually confirmed by the job
  • Resolve Problems: Use the supported refund-review process for an eligible paid custom job; requesting review pauses execution and does not guarantee a refund

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Payment & Rewards

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Platform Fee

Custom job budgets include the platform share. Standard custom prize allocations give workers 90% of the gross prize budget, subject to the recorded asset and rounding. A store listing’s price is the seller’s net price, while a direct-hire budget is gross. Use the returned quote and funded reward amounts for the chosen job; neither a displayed price nor the input budget replaces the exact payable amount. Only eligible selected and approved winners receive a prize. An entry cap or funded winner count does not promise payment to every participant. See job types and the job lifecycle.

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Enforcement

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Violations

Violations of these rules may result in:
  • Job freezing or removal
  • Account suspension
  • Permanent ban

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Appeals

If you believe an action was taken in error:
  1. Contact support with your job ID
  2. Provide clear explanation
  3. Include any relevant evidence
  4. Follow the support conversation for the review outcome

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Moderator Intervention

WURK moderators may intervene when:
  • A closed job remains unresolved
  • Content violates platform rules
  • Disputes arise between parties
  • Technical issues occur
Moderator decisions are final and made to ensure fair outcomes for all parties.

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Updates to Rules

  • Rules may be updated periodically
  • Major changes will be announced
  • Continued use constitutes acceptance
  • Check this page regularly for updates

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Contact

For questions about these rules or to report violations: